MSA collaborates with many partners, senior-related organizations, government agencies and community groups.

Local Partners:

811 HealthLink BC is a health information phone line operated by HealthLink BC, which is a part of the Ministry of Health. By calling 8-1-1, clients can speak to a health services representative, who can connect them with a registered nurse, registered dietitian, or a pharmacist. There is also a HealthLink BC online directory that is open to the public at

Ability411 a free online question-and-answer service for seniors, families and care teams on the latest technologies, tools, and equipment in the marketplace.

Accessing Health Services Not Covered by MSP. A Resource guide for seniors of information about financial benefits seniors are entitled to and tips on how to access some extended health needs, such as vision care and dental coverage. Download pdf guide

BC Association of Community Response Network (BCCRN) provides small project funding, materials, training, support people and maintains a website to assist Community Response Networks (CRNs), who work together to create a local, coordinated community response to abuse, neglect and self-neglect in vulnerable adults.

bc211 is a three-digit telephone number (2-1-1) that provides free, confidential, multilingual information and referral to a full range of community, social, and government services. Twenty-four hours a day, seven days a week, Information and Referral Specialists link callers to the services and support they need. Resources are also available online at

BC Seniors Advocate for the Province of British Columbia monitors seniors’ services, promotes awareness of seniors’ issues and supports seniors in the province of British Columbia.

BC Transit bus schedules

Better at Home is one of a growing number of programs offered province-wide by Healthy Aging. With funding from the Government of British Columbia, Healthy Aging administers the Better at Home program throughout B.C., supporting upwards of 80 non-profit organizations to deliver Better at Home to their communities. This collaborative approach ensures that local agencies can respond to local needs.

Family Caregivers of British Columbia provides one-to-one support, resources, information and referrals to community resources for people caring for elderly parents, spouses and friends. Family Caregiver Support Line (BC) 1-877-520-3267.

HandyDart is an accessible, door-to-door shared transit service for people with permanent or temporary disabilities that prevent them from using fixed-route transit without assistance from another person.

Intermunicipal Advisory Committee on Disability Issues advocates for people with disabilities and advises the municipal councils of the West Shore, CRD and beyond on topics that affect the quality of life of citizens with disabilities.

Medimap lists walk-in clinics and wait times, in the Victoria and surrounding areas.

Pathways Community Service Directory is an online resource that provides quick access to current and accurate referral and community services information in participating communities.

Provincial Family and Social Supports for Seniors. This Province of B.C. website features a collection of information and resources to help British Columbians plan for and live a healthy lifestyle as they age.

Red Cross Emergency Preparedness for Older Adults: A Helpful Guide to Help Plan, Respond and Recover. Download the guide

Route 65 is tool to help seniors find independent living, assisted living, long-term care, home care and home support retirement services in BC.

Seniors’ Services Directory is a community resource handbook for the Capital Region. Individual copies are available at SRC.

United Way Health Aging provides grants and other resources to community-based, volunteer-driven, non-profit agencies who provide services to and for Seniors as part of the Healthy Aging network

Victoria Literacy Connection offers reading and digital literacy for adults of all ages.